We hope that you are happy with your purchase from the Serevi™ Shop. If, however, you need to return defective merchandise or to exchange your purchase for another product or size, please return the merchandise in question at your expense via UPS, FedEx, USPS or DHL.

Return envelopes or boxes should be addressed to:

Please indicate whether you would like to REPLACE or EXCHANGE the item(s). If exchange, please indicate:

RETURNING                              IN EXCHANGE FOR

Item Number:                                                              Item Number:

Color:                                                                           Color:

Price:                                                                            Price:

Quantity:                                                                      Quantity:

Size:                                                                             Size:

Also, please indicate the reason for the return:                

Wrong Size

Damaged/Defective

Not as Described

Other (please specify)______________

RETURN POLICIES

• All purchases are final and will appear on credit card statements from Serevi LLC.

• We do not issue refunds. Items may be returned for product-for-product exchange within 14 days of the ship date listed on the packing slip.

• Items returned for exchange must be in their original condition when returned. Soiled or damaged goods will be returned to the customer.

RETURN QUALITY CONDITIONS

Acceptable

• Customer Accomodation or Exchange

• Product or Shipping Error

Acceptable with Condition

• Product Defect, Stained or Soiled

• Incorrect Sizing, Label or Fabric Flaws

Unacceptable

• Tears, Holes, Rips, Snags

• Washed or Worn

• Not returned in Original Package